In September North Georgians feel the relief of crisp and cooler mornings. But by 2pm, we’re ready for the relief of our A/C systems. Integrity Air has compiled a short list of common consumer questions and possible reasons for poor HVAC system performance. We also share a few troubleshooting tips you might try before calling us out for service.

Q. Why is my A/C not cooling?

This is by far the most common A/C question and complaint! After checking and correcting the basics, your system is still not cooling, schedule a service call with the trained service technicians at Integrity Air. Possible issues:

• Thermostat failure or improperly set
• Circuit breaker tripped
• Condensate pump failing
• Dirty/clogged system components or filter
• Duct leak
• Leaking refrigerant

Q. Why is my A/C freezing up?
Possible issues:

• Dirty filter
• Dirty evaporator coil
• Low refrigerant

Q. Why is there water around my indoor A/C unit?
Possible issues:

• Clogged drain pan
• Rusted or damaged drain pan
• Defrosted frozen coils
• Broken pipe or fitting

Q. Why are some rooms cooler than others? 
Possible issues:

• Room vents may be closed
• Dampers not balanced
• Window air leaking
• Fan speed or capacity too low
• Ductwork obstruction or improperly sized

Q. How can I reduce my home cooling costs?
Possible solutions:

• Proper system maintenance at least twice annually
• Install a programmable thermostat
• Add double pane windows on east/west facing rooms
• Check for air leaks around doors and windows

If your A/C is not working properly, there are troubleshooting steps you can take before calling for service:

1. Check the Thermostat: Is there power? Is it set to cool? Is the temperature set below the room temperature?
2. Check the Power: Go to the electrical panel and ensure the breakers powering the condenser and air handler are not tripped.
3. Check the Filter: A clogged air filter limits airflow through the system which can cause it to overheat. Replace or clean a reusable filter.
4. Check the Ducts: If your ducts are accessible, inspect for disconnected sections or holes. If you wish to seal a leak, DO NOT USE DUCT TAPE. Duct joints should be secured with screws and mastic. Call a professional if you’re not familiar with this process.
5. Check the Windows and Doors: Dry, cracked weather stripping can cause costly A/C leaks. Be sure your doors and windows are closed and tightly sealed.
6. Call the Contractor: When these troubleshooting tips are not enough, call the HVAC professionals at Integrity Air. We are located in Jasper and service North Georgia and Metro Atlanta including Cherokee, Cobb, Dawson, Gilmer, Fannin, Forsyth, North Fulton, and Pickens counties.